Lead Response Audit
You can’t fix the leads you never see.
For 30 days we measure what happens when a customer tries to reach you: after hours, at lunch, through your form, by voicemail. You get one page with your own numbers on it.
$997, paid up front · Credited in full toward setup if we keep working together
This is how leads go missing.
- Someone calls after six and gets voicemail. They call the next business on the list.
- A form comes in Saturday morning. It gets answered Monday afternoon.
- Your phone number sits at the bottom of the page in small type.
- A voicemail is left. Nobody calls back.
- A job finishes. Nobody asks for the review.
None of it shows up in your sales numbers. It shows up as a quiet week.
Some of this we can see from the outside. Send us your website and we’ll tell you the obvious leak for free, today: a phone number nobody can find, a booking button nobody scrolls to. The rest of it only shows up if somebody measures it for a month.
Five things we measure.
For 30 days, on your real business, while you carry on as normal.
After-hours calls
A temporary answering line picks up what rings outside your hours, so it can be counted. Your own number and your hours stay exactly as they are.
Missed daytime calls
From your own phone log: how many rang out while someone was up a ladder, under a sink, or already on another call.
Form response time
We send test inquiries through your own form and time how long a reply takes to come back.
Voicemail callback speed
We leave test voicemails and time the callback.
Review requests against jobs finished
How many finished jobs turned into a review request, and how many quietly didn’t.
Already have something answering for you?
Good. We don’t pitch a replacement. We test what you already have the way a customer would: we call it, we leave messages, we fill in your form. Then we tune it, or fill the gaps it leaves.
One page. Your numbers, not averages.
- Every leak we measured, with your own numbers next to it
- What each one costs you a month, worked out from your average job value
- The fixes, ranked biggest first
- What each fix takes to put right
- Yours to keep, whether or not you hire us for anything after
$997 for the 30 days.
Paid up front. One price, nothing else to buy. If you keep working with us afterward, the whole $997 comes off your setup.
Our guarantee
If we don’t find at least $750 a month you’re losing and can fix, you get your money back.
How it works.
You pay.
$997 up front. That is the only payment, and nothing else gets bought along the way.
We set it up.
A short call to collect your call log, your average job value, and to switch the temporary answering line on. About twenty minutes of your time.
30 days run.
You carry on exactly as normal. Your number and your hours don’t change. The measuring happens in the background.
You get the page.
Your numbers, what they cost, and the fixes ranked biggest first. We walk you through it if you want.
What we need from you.
- An export of your call log for the month
- Permission for us to make test calls and send test forms
- Your average job value, so the numbers mean something
- One person we can ask questions
Where do you think you’re losing them?
Tell us and we’ll reply within 48 hours. Send your website and the first look is free.
Prefer to talk? Call or text 251-554-5575.